Shipping & Delivery

Our business headquarters are located in Michigan. We have multiple fulfillment centers around the world. We ship from Finland, Australia, Asia, Canada, and the United States. 

Once an order is placed, it goes directly to the shipping department within an hour. We cannot modify or cancel an order after it has reached the shipping department. 

PLEASE ALLOW UP TO FOUR BUSINESS DAYS FOR PROCESSING BEFORE YOUR ORDER IS SHIPPED.

United States Residents: Your order may ship from an overseas fulfillment center depending on availability of products.

You may track your order when shipped with e-packet on www.17track.net or www.usps.com 

SUNYOU tracking: This is the economic tracking system they use in Asia which can not be tracked once it leaves Asia. This shipping takes 20 days to receive after it is shipped. SUNYOU tracking numbers generally start with "U"

EPACKET tracking: This is the fastest tracking from China to the United States. It is a two legged tracking system. While the package is traveling in China, you may track it on www.17track.net and once it reaches the United States, USPS will start updating the package and make the final delivery. You may track it on www.usps.com - This shipping system takes 1 1/2 to 2 weeks for delivery after it is shipped. EPACKET tracking numbers start with "L" 

Please allow UP TO three weeks for EPACKET and six weeks for SUNYOU. (This is the worst case scenario, and in most cases Epacket will take 1-2 weeks and Sunyou will take 2 1/2 weeks)

If you have any questions please email us at help@princessgiftshop.com